What services do The Digital Undertakers offer?

• We assist next of kin, executors of a will and legal professionals to look for, and record, a deceased person’s digital assets.
• We help people record their digital assets via a set of easy to use templates.
• We offer advice and consultancy in relation to digitally based assets and accessing information held on digital devices.

Why should I use any of the services?

• Unless you have recorded the key things you do on the Internet, stored any data securely and told somebody how to access it, then like unraveling any complex problem it would take a huge amount of time for anyone to find all the relevant information.
• Any financial aspects in relation to a deceased persons' estate, and their digital assets should be investigated as part of the will execution.
• Our services help family and loved ones protect the identity of the deceased. 

How can I purchase, and then how do I receive, the DIY Kit and/or Templates?

• Simply click the Buy Now button on the DIY and/or Templates page and you will be presented with the option to pay for your purchase(s) via PayPal, Mastercard or Visa.
• On completion of that process we then automatically receive your order notification, and payment confirmation into our purchasing system.
• You will then be sent a copy of our DIY Kit and/or Templates to your nominated contact e-mail address within 24 hours. 
• The DIY Kit is sent in PDF format and the Templates as an Excel file.  

Is publicly available information valuable to an identity theft?

• All information that is about you is valuable to an identity theft.  The bad guy's gather as much information as about you as possible and once they have enough data to become you they are up and running.

Does avoid using the Internet to make payments make me safe from identity theft?

• While you may not use the Internet, others that have your information in their Internet connected databases make you vulnerable.

If I severely restrict my social networking site permissions am I safe?

• The mere fact you are sharing personal identifying information of any kind with anyone online means you are at risk. Anyone who you are connected to is a potential leak, whether you know them or not.  Never share information in social media that could be used to crack the code of a password reset. 

How can I access the services?

• If you wish to simply record the key things you do via the Internet, and what digital information you use regularly, you can purchase our templates from the Templates page. The templates come with set up instructions and examples on use.
• If you wish to simply get started, and locate a deceased person’s online assets yourself, then please purchase our Do It Yourself pack.
• If you wish to discuss anything with us in relation to helping to find a deceased person’s online assets, to use our support service or just to ask us a question then please e-mail us at info@thedigitalundertakers.com

I need help in finding out how to access a deceased person’s online information what can you do to help initially?

• If you simply drop us an e-mail with your initial request we can often help with some advice within a day or two.  If the request is more complex we will get back in touch to clarify the request(s) and in certain cases ask for additional information.
• The Digital Undertakers can offer tailored services via their support service.

Do you offer legal advice?

• We do not offer any type or form of legal advice.